Australian Consulate-General
Shanghai, China
COVID-19 control measures remain in place throughout China, and may affect your travel to access services at the Australian Consulate-General Shanghai. You should check with authorities for any travel restrictions that may be imposed prior to travelling to the Consulate.


Queensland State Election 2020

Queensland’s 2020 general election voting period is from 19 October to election day - Saturday 31 October. Overseas electors are eligible to telephone vote or can apply for a postal vote by Friday 16 October. International call charges will apply.

Queensland electors can check their enrolment at Prior to voting, electors need to register to vote and verify their identity. Please refer to The Electoral Commission Queensland (ECQ) Telephone Voting for Overseas Electors Fact Sheet for detailed instructions.

Alternately, electors can apply for a postal vote until Friday 16 October.

If circumstances make it impossible to vote in the election, or postal votes do not arrive by 6pm on election day Saturday 31 October, electors can email [email protected] and provide reasons. 

For general information on the election, clients should visit or directly contact the ECQ: Ph 1300 881 665 or email [email protected]


ACT Legislative Assembly Election 2020

Voting is available to all ACT electors from 28 September through to 17 October 2020. For electors overseas during the voting period, an electronic voting service (e-voting) is available.

Overseas e-voting is operational from 9am 28 September to 6pm 17 October (AEDT).  Note the application stage of the voting process closes at 4pm on 17 October 2020 (AEDT) and, prior to voting, electors need to verify their identity through an ACT Digital Account ACT Government Digital Account support page.

Applications for postal votes can be made online at or by calling the ACT Electoral Commission on + 61 2 6205 0033. 

Electors requiring assistance can contact the ACT Electoral Commission ([email protected] or + 61 2 6205 0033). 


Travel Restrictions to Australia from 1 February 2020

The Australian Government has announced that as of 1 February 2020, all travellers arriving from any part of mainland China, regardless of nationality, will be subject to enhanced border control measures to ensure the health, safety and well-being of the Australian community.

Click here for information from the Department of Home Affairs.


Travel Advice for China

Visit the Australian Government's Smartraveller website for up-to-date travel advice for China.

You can subscribe to one or more countries or to our official bulletins for information including voting, large sporting events, or widespread health or security issues. We encourage you to subscribe to this service as soon as you are thinking about holidaying, working, studying or living overseas.


24 hour Consular Support

+61 2 6261 3305 (from overseas)

1300 555 135 (from within Australia)

+61 421 269 080 (using SMS)


Contact the Consulate during business hours

+86 21 2215 5200 


Appointments for passport and notarial services

Appointments are required for all passport and notarial services and must be booked via

Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant.

Appointments are not required for passport collection or for emergency consular/passport services

Notarial services appointments are available Tuesday to Thursday afternoons. 

Please book your appointment as early as possible.


Australian Visa and Citizenship Applications

Online Visa and Citizenship applications do not require certified copies.

Visa and Citizenship applications submitted in China and on paper can have copies of documents certified by Chinese citizens whose occupation is listed here.

Visa and Citizenship applications submitted outside Australia do not need statutory declarations to be witnessed at an Australian Embassy or Consulate. If your visa/citizenship application requires a witnessed declaration/form, please read the witnessing instructions on the declaration/form. The Department of Home Affairs (HA) can generally accept statements witnessed according to the legal practices of the country in which you make the statement.

All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.

The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages


Applying for an Australian Passport

General passport information.

Shanghai Consulate specific passport information – including proof of address requirements for applicants/parents.

Passport appointments are available Monday to Friday, please make your booking at

It will take more than four weeks from the day you successfully finalise your application until your passport is ready for collection.


Notarial Services

You must bring identification containing both your signature and photograph (ie your passport) so we can verify your identity and signature on any documents you sign.

Bring clear instructions from your lawyer detailing exactly which pages must be witnessed by the Consulate.

General notarial services information (including witness of signature, affidavit, certified copies, CNI, authentication).

Shanghai Consulate specific notarial information.

Notarial appointments are available Tuesday to Thursday afternoons and should be booked more than two weeks in advance using

Alternative Shanghai notarial service providers can be found here.


Consulate Public Holidays

Thursday 24 December 2020 Christmas Eve
Friday 25 December 2020 Christmas Day
Monday 28 December 2020 Additional Day
Friday 1 January 2021 New Year's Day
Thursday 11 February 2021 Chinese New Year's Eve
Friday 12 February 2021 Chinese New Year
Monday 15 February 2021 Chinese New Year
Friday 2 April 2021 Good Friday
Monday 5 April 2021 Easter Monday
Monday 3 May 2021 Labour Day
Monday 14 June 2021 Dragon Boat Festival
Friday 1 October 2021 Chinese National Day
Monday 4 October 2021 National Day Holiday
Tuesday 5 October 2021 National Day Holiday
Monday 27 December 2021 Christmas Day
Tuesday 28 December 2021 Boxing Day
Wednesday 29 December 2021 Additional Day



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