Australian Consulate-General
Shanghai, China
COVID-19 control measures remain in place throughout China, and may affect your travel to access services at the Australian Consulate-General Shanghai. You should check with authorities for any travel restrictions that may be imposed prior to travelling to the Consulate.

 

Travel Restrictions to Australia from 1 February 2020

The Australian Government has announced that as of 1 February 2020, all travellers arriving from any part of mainland China, regardless of nationality, will be subject to enhanced border control measures to ensure the health, safety and well-being of the Australian community.

Click here for information from the Department of Home Affairs.

 

Travel Advice for China

Visit the Australian Government's Smartraveller website for up-to-date travel advice for China.

You can subscribe to one or more countries or to our official bulletins for information including voting, large sporting events, or widespread health or security issues. We encourage you to subscribe to this service as soon as you are thinking about holidaying, working, studying or living overseas.

 

24 hour Consular Support

+61 2 6261 3305 (from overseas)

1300 555 135 (from within Australia)

+61 421 269 080 (using SMS)

https://www.smartraveller.gov.au/consular-contact-form

 

Contact the Consulate during business hours

+86 21 2215 5200 

 

Appointments for passport and notarial services

Appointments are required for all passport and notarial services and must be booked via acgsh.setmore.com.

Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant.

Appointments are not required for passport collection or for emergency consular/passport services

Notarial services appointments are available Tuesday to Thursday afternoons. 

Please book your appointment as early as possible.

 

Australian Visa and Citizenship Applications

Online Visa and Citizenship applications do not require certified copies.

Visa and Citizenship applications submitted in China and on paper can have copies of documents certified by Chinese citizens whose occupation is listed here.

Visa and Citizenship applications submitted outside Australia do not need statutory declarations to be witnessed at an Australian Embassy or Consulate. If your visa/citizenship application requires a witnessed declaration/form, please read the witnessing instructions on the declaration/form. The Department of Home Affairs (HA) can generally accept statements witnessed according to the legal practices of the country in which you make the statement.

All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.

The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages

 

Applying for an Australian Passport

General passport information.

Shanghai Consulate specific passport information – including proof of address requirements for applicants/parents.

Passport appointments are available Monday to Friday, please make your booking at acgsh.setmore.com.

It will take more than four weeks from the day you successfully finalise your application until your passport is ready for collection.

 

Notarial Services

You must bring identification containing both your signature and photograph (ie your passport) so we can verify your identity and signature on any documents you sign.

Bring clear instructions from your lawyer detailing exactly which pages must be witnessed by the Consulate.

General notarial services information (including witness of signature, affidavit, certified copies, CNI, authentication).

Shanghai Consulate specific notarial information.

Notarial appointments are available Tuesday to Thursday afternoons and should be booked more than two weeks in advance using acgsh.setmore.com.

Alternative Shanghai notarial service providers can be found here.

 

Consulate Public Holidays

Friday 1 May 2020 Labour Day
Thursday 25 June 2020 Dragon Boat Festival
Thursday 1 October 2020 Chinese National Day
Friday 2 October 2020 Chinese National Day
Monday 5 October 2020 Chinese National Day
Thursday 24 December 2020 Christmas Eve
Friday 25 December 2020 Christmas Day
Monday 28 December 2020 Additional Day

 

 

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