Australian Consulate-General
Shanghai, China

Information for foreign passport holders on Medibank Private and other recent data breaches.

 

Notice for Visiting the Australian Consulate-General, Shanghai

 

The Consulate-General re-commenced in-person appointments on 3 January 2023. Visitors will be asked to wear a mask and undergo temperature checking.

For those seeking advice or assistance, you can also call the Consulate-General on +86 21 2215 5200 or email [email protected].

For 24 hour emergency consular support, you can also call +61 2 6261 3305 (from overseas) or 1300 555 135 (from within Australia).

Australians in China are encouraged to subscribe to Smartraveller travel advice for the latest information: China Travel Advice & Safety | Smartraveller

 

Appointments for passport and notarial services

Appointments are required for all passport and notarial services and must be booked via acgsh.setmore.com. Appointments will only be kept for 15 minutes. If you are not able to arrive in time, please make new bookings.

Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant.

Appointments are not required for passport collection or for emergency consular/passport services. 

Notarial services appointments are available Tuesday to Thursday afternoons. 

Please book your appointment as early as possible.

 

Freqently Asked Questions: Australian in Shanghai

 

Travellers from China required to undertake COVID-19 testing before travel

The Australian Government will introduce pre-departure testing for COVID-19 for people travelling to Australia from the People’s Republic of China including the Special Administrative Regions of Hong Kong and Macau. From 12:01am on Thursday 5 January 2023, travellers will be required to undertake a COVID-19 test within the 48hrs prior to travel and show evidence of a negative test result when travelling to Australia. For more information, please read the factsheet on the Department of Health and Aged Care's website here.

 

Information for Overseas Travellers Intending to Travel to Australia

For the latest information from the Department of Home Affairs, please click on the following link:

https://www.homeaffairs.gov.au/covid19

For the latest information from States and Territories, including new security measures, please click on the following link:

https://www.australia.gov.au/states

Travellers to Australia need to comply with requirements of the state or territory of their arrival, and any other state or territories that you plan to travel to. This includes quarantine and post-arrival testing requirements. Restrictions may change at short notice. It is your responsibility to ensure that you meet entry, quarantine and post-arrival testing arrangements for each state or territory that you intend to travel to. You may be responsible for the costs of quarantine if you arrive in a state or territory without meeting entry requirements.

 

Applying for an Australian Passport

General passport information.

Shanghai Consulate specific passport information – including proof of address requirements for applicants/parents.

Passport appointments are available Monday to Friday, please make your booking at acgsh.setmore.com.

It will take more than six weeks from the day you successfully finalise your application until your passport is ready for collection. For more information, please click here.  

 

Notarial Services

You must bring identification containing both your signature and photograph (ie your passport) so we can verify your identity and signature on any documents you sign.

Bring clear instructions from your lawyer detailing exactly which pages must be witnessed by the Consulate.

General notarial services information (including witness of signature, affidavit, certified copies, CNI, authentication).

Shanghai Consulate specific notarial information.

Notarial appointments are available Tuesday to Thursday afternoons and should be booked more than two weeks in advance using acgsh.setmore.com. The applicant needs to present in person to the Australian Consulate General Shanghai.

Alternative Shanghai notarial service providers can be found here.

 

Australian Visa and Citizenship Applications

Online Visa and Citizenship applications do not require certified copies.

Visa and Citizenship applications submitted in China and on paper can have copies of documents certified by Chinese citizens whose occupation is listed here.

Visa and Citizenship applications submitted outside Australia do not need statutory declarations to be witnessed at an Australian Embassy or Consulate. If your visa/citizenship application requires a witnessed declaration/form, please read the witnessing instructions on the declaration/form. The Department of Home Affairs (HA) can generally accept statements witnessed according to the legal practices of the country in which you make the statement.

All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.

The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages

 

Travel Advice for China

Visit the Australian Government's Smartraveller website for up-to-date travel advice for China.

You can subscribe to one or more countries or to our official bulletins for information including voting, large sporting events, or widespread health or security issues. We encourage you to subscribe to this service as soon as you are thinking about holidaying, working, studying or living overseas.

 

Consulate Public Holidays

 

Year 2023

Monday 2 January 2023 In Lieu of New Year's Day
Monday 23 January 2023 In Lieu of Chinese New Year's Eve
Tuesday 24 January 2023 Chinese New Year Holiday
Wednesday 25 January 2023 Chinese New Year Holiday
Friday 7 April 2023 Good Friday
Monday 10 April 2023 Easter Monday
Monday 1 May 2023 Labour Day
Thursday 22 June 2023 Dragon Boat Festival
Monday 2 October 2023 In Lieu of Chinese National Day
Tuesday 3 October 2023 National Day Holiday (Golden Week)
Wednesday 4 October 2023 National Day Holiday (Golden Week)
Monday 25 December 2023 Christmas Day
Tuesday 26 December 2023 Boxing Day
Wednesday 27 December 2023 APS Additional Day (Holiday)

 

For upcoming events

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