Information about assisting Australians overseas
The Consular Services Charter outlines the consular services and assistance provided by the Australian Government.
Australian citizens requiring advice or assistance from the Australian Consulate-General Shanghai may call or visit the Consulate-General during business hours from 8:30 to 17:00 Monday to Friday, except for public holidays.
Australian Consulate-General Shanghai
Level 22 CITIC Square
1168 Nanjing Road West, Jing ‘An District
Shanghai 200041
People's Republic of China
Tel: +86 (021) 2215 5200
Fax: +86 (021) 2215 5252
E-mail: [email protected]
The Australian Consulate-General Shanghai’s consular jurisdiction covers Zhejiang, Jiangsu, Anhui, Jiangxi and Hubei provinces and Shanghai municipality. If you require consular assistance outside of Shanghai Consulate-General’s consular jurisdictions, you should contact the Embassy or Consulate nearest to you.
Please use the map below to determine who you should contact for consular assistance.
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Australian Embassy Beijing
Consulate-General Guangzhou
Consulate-General Chengdu
After hours emergency assistance
In case of an emergency after hours, please call the Consulate-General switchboard on (021) 2215 5200 and follow the prompts. You will be connected to the 24 hour Consular Emergency Centre in Canberra.
Callers in Australia seeking information or requiring assistance with distressed relatives or friends in China should call the Department of Foreign Affairs and Trade 24 hour Emergency Consular Assistance line on 1300 555 135.
Where to get help | Smartraveller
Information for Australians in China
See Australians in China for general information for Australian citizens living in China. See Smartraveller for general information for Australians overseas.
Privacy
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