Adult Passport (renewal) application process
Step 1 - Make an appointment to lodge your passport application
The Shanghai Passport Office operates an appointment system. We will not see you without an appointment.
Appointments are held at the Australian Consulate-General Shanghai:
Level 22, CITIC Square
1168 West Nanjing Road
Jing’An District, Shanghai
Appointment times can be booked-out up to 4 weeks in advance.
Allow a minimum of 6 weeks to receive your new passport. Please keep this in mind when making your travel plans.
Step 2 - Check your eligibility for an adult passport renewal
Adults who are renewing their Australian passport can use the Australian Passport Renewal Application form if the following are true:
- you are an adult (over 18 years old); AND
- you have an Australian passport that:
- was issued after 1 January 2006 with at least two years validity;
- was issued when you were 16 years or over;
- was not reported as lost, stolen or cancelled (either valid or expired);
- has your current name, date of birth, place of birth and gender; and
- you are able to present your current passport at the passport appointment, AND
- you are able to answer the security questions to print the form.
Applicants that previously held a child passport with 5 years validity are ineligible for streamlined renewal.
Step 3 - Fill out your application form
You can obtain a passport application form online or in-person at the Consulate-General.
Please do not use whiteout on the declaration section. If you make a mistake, you can cross it out and initial next to the change. If you have signed incorrectly, please fill in a new form.
Get your form online
You can complete your passport application form online at Australian Passport Office (passports.gov.au).
You will need VPN to access this website.
You cannot download blank forms.
After you have completed your form online, print it using the "fit to page" setting to ensure no sections are missing and sign and date the application form. Make sure there are no alterations to signatures or dates.
OR Get your form in-person
You can collect a paper copy of the passport application at the Australian Consulate-General in Shanghai.
You will need a guarantor and additional documents, so we suggest that you collect the passport application form before making an appointment to lodge your application.
Step 4 – Take three passport photos
Some photo shops may not have the most updated Australian passport photo specifications. Home-printed photos are usually not acceptable as there are strict requirements. Please carefully check the passport photo guidelines to avoid rejection.
The ‘crown’ of the head is where the top of your skull would be if it were visible. It is not the top of your hair or the start of your hairline. Picture yourself bald and measure from the top of your skull to the tip of your chin.
Your guarantor (see Step 6) must endorse one photo by signing on the back using a black pen and write “This is a true photo of [applicant’s full name]”.
Do not use paper clips or staples to attach photos to the form as this may make them unusable.
Step 5 – Lodge your application and pay the fee
Applications must be lodged in person at the Australian Consulate-General in Shanghai. You need to make an appointment.
Things to bring:
- The completed and signed Australian Passport Renewal Application form. (if applicable)
- Three passport photos (see Step 4).
- Your most recent Australian passport. It is important to bring your most recent passport to be eligible for a passport renewal.
- Payment can be made by Alipay, wechat and most of the bank cards.
Note: Passport Officers may request further documentation pertaining to your application at lodgement.
Collection
You will receive a generic email when your passport is ready for collection at the Consulate. You do not need an appointment to collect your passport. You should also ask the Chinese Entry and Exit Administration Bureau (EEAB) about visa requirements in your new passport.