Australian Consulate-General
Shanghai, China

Delegated Decision Maker (LE4)

The Visa Office of the Australian Consulate-General Shanghai is seeking applications from Australian citizens to be engaged as a Delegated Decision Maker (Level 4).

Applicants must be Australian citizens.  Locally engaged terms and conditions of service apply.  The successful candidate will be responsible for their own transfer and ongoing costs associated with working in China.  If necessary, the consulate can provide a letter to assist in obtaining an appropriate work visa for China.

An order of merit may be established from this recruitment exercise to fill other vacancies that may arise in the next eighteen months, including positions in other mainland China Home Affairs offices in Beijing and Guangzhou.

In considering these positions, applicants should make themselves aware of the Australian taxation arrangements for Australian citizens working overseas.

The salary for these positions will be RMB 174,048.6 per annum. An allowance that equates to the compulsory employer costs, applicable at the date of contract signing, of the People’s Republic of China and the Provincial Social Insurance schemes is paid on top of the base salary. For a successful candidate who is an Australian tax resident and receives an Australian Superannuation Guarantee Contribution (SGC), the allowance will be reduced by the amount that is paid in SGC payments (currently 11%).


The positions are for an initial contract period of twelve months, with the possibility of renewal depending on operational needs.

Duty statements and selection criteria for the positions are attached. Your application, written in English, must include:

  • a statement of claims for the position separately addressing each of the selection criteria (2 pages maximum);
  • curriculum vitae; and
  • contact details for two work-related referees.


Applications that do not address the selection criteria will not be considered.
Guidelines for addressing selection criteria can be found at:

Applications should be sent to:

Email: [email protected]

Please note that applications submitted via e-mail should be in either Word or PDF format.  Only applicants short-listed for interview will receive a reply and if you have not received any communication within four weeks from the closing date of applications, please consider your application unsuccessful.

For enquiries, please contact Senior Migration Officer, Zaccary Vann at [email protected]


The closing date for applications is 5:00pm, 26 November 2023. Late applications will not be accepted.


About the Department of Home Affairs

The Department of Home Affairs brings together Australia's federal law enforcement, national and transport security, criminal justice, emergency management, multicultural affairs and immigration and border-related functions, working together to keep Australia safe.

The Department of Home Affairs works to keep Australia secure through border management and facilitates travellers to enter Australia on a temporary or permanent basis.  Home Affairs strives to make fair and reasonable decisions for people entering Australia, ensuring compliance with Australia’s immigration laws and integrity in decision-making.


About Home Affairs in China

Home Affairs has offices in Beijing, Guangzhou and Shanghai which process visa applications from Chinese citizens and foreign nationals for the purposes of short term travel to Australia and permanent migration.

Offices are staffed by a small number of Australian-based officers and a larger number of locally engaged Chinese staff.


About the position – Delegated Decision Maker (Level 4)

Under general direction, the Delegated Decision Maker provides timely, lawful and quality decisions on a range of visa applications within set service standards in a high tempo operating environment.


The key responsibilities include but are not limited to:
  • Apply legislation, follow administrative procedures and undertake research as required to make lawful assessments and decisions on permanent and temporary visa applications.
  • Provide a high level of support to Australia-based staff, and:
    • Promote a good understanding of Australian government and community expectations within the office;
    • Mentor locally engaged staff;
    • Undertake quality assurance tasks; and
    • Take on roles that must be carried out by an expatriate staff member.
  • Conduct research, investigations/integrity checks and policy interpretation with regard to complex cases and provide sound advice to support to local staff.
  • Prepare comprehensive client correspondence, high quality decision records and reports.
  • Liaise with a range of internal and external stakeholders on operational and administrative matters, and attend meetings as required.
  • Identify and assess issues of integrity concern and appropriately refer cases to the Integrity Unit and/or senior staff.
  • Maintain and update data in online databases as required and analyse trends to improve the detection of visa fraud.
  • Draft and coordinate dissemination of fraud profiles and integrity alerts to staff to assist them in risk managing visa decisions
  • Contribute to continuous improvement activities, section work plans and the implementation of change in the workplace.
  • Provide quality service to clients in a culturally diverse environment.

Selection Criteria

  • Previous work experience in a decision-making role or an office environment.
  • Ability to plan, organise and perform work effectively to meet business/program goals within set deadlines.
  • Ability to foster a positive team work ethic and attitude, work collaboratively with colleagues in a team environment, and provide team supervision and leadership as required.
  • Highly developed oral and written English communication skills, with a sound ability to prepare complex and sensitive correspondence and/or reports as well as the ability to deal with clients and stakeholders in a courteous and professional manner.
  • Ability to undertake research and make appropriate, lawful and effective decisions within a legislative framework, in accordance with policy directions.
  • Tertiary qualifications in a relevant field are desirable.
  • Chinese language skills are desirable, but not essential.