Australian Consulate-General
Shanghai, China

Passport Services

 

Frequent Traveller Passports

From 1 December 2017 Australia will no longer issue Frequent Traveller Passports (64 pages).

From 1 December 2017, if your passport still has more than two years validity remaining and the visa pages are almost full, you may either apply for:
  • A new 34 page passport with 10 years validity. The new passport will have a different passport/document number. The cost will be the price of a new passport plus the overseas surcharge. or
  • A replacement 34 page passport, with the same expiry date as the passport being replaced. The replacement passport will have a different passport/document number. The replacement passport costs less than a new passport and will not incur an overseas surcharge.

Applicants must decide which of the two above replacement options best suit their own circumstances.

 

Appointments

Appointments are required for all passport services, except passport collection and emergency consular/passport services. Please make your booking at least two weeks in advance. 

Appointments can be booked via acgsh.setmore.com.  Passport appointments are available Monday to Friday.

 

The Australian Passports Web Page

For further details on passport applications please click here.

 

Guarantors

For a list of guarantor occupational groups, please click here.

 

Passport Fees

At the Shanghai Consulate-General Passport Fees can only be paid using mPOS (Apple Pay, Alipay & WeChat Pay), Chinese ATM cards and most international credit cards. We can not accept American Express cards without a UnionPay symbol and can not accept cheques or cash.

Fees can vary each month due to changes in the exchange rate.

Passport applications lodged overseas incur a surcharge, currently more than 100 Australian dollars per adult. 

 

Processing Time

It can take more than four weeks from the day you successfully finalise your application until your passport is ready for collection. An application is not finalised until the Consulate has received everything we need from you. Further delays will occur if we cannot contact your guarantors, or if we cannot contact both parents (for child applications).

You will receive an email when your passport is ready for collection at the Consulate.

Passports applied for within Australia can be picked up in two business days if you pay the priority service fee and meet the conditions.