Appointments are required for all passport services, except passport collection and emergency consular/passport services. Please make your booking at least two weeks in advance.
Appointments can be booked via https://acgsh.setmore.com/. Passport appointments are available Monday to Friday.
The Australian Passports Web Page
For further details on passport applications please click here.
At the Shanghai Consulate-General Passport Fees can only be paid using mPOS (Apple Pay, Alipay & WeChat Pay), Chinese ATM cards and most international credit cards. We can not accept American Express cards without a UnionPay symbol and can not accept cheques or cash.
Fees can vary each month due to changes in the exchange rate.
Passport applications lodged overseas incur a surcharge, currently more than 100 Australian dollars per adult.
It usually takes at least three weeks from the day you successfully finalise your application until your passport is ready for collection. An application is not finalised until the Consulate has received everything we need from you. Further delays will occur if we cannot contact your guarantors, or if we cannot contact both parents (for child applications).
You will receive an email when your passport is ready for collection at the Consulate.
Passports applied for within Australia can be picked up in two business days if you pay the priority service fee and meet the conditions.